Contact / support desk

Route the question with context.

RelayBoard uses one support address for account, billing, privacy, policy, and product questions.

Support address

01—04

Message lanes

Send only what the handoff needs.

A concise subject and the right workspace context make the request easier to identify without exposing sensitive credentials.

Include the email address used for the account and whether you are creating or joining a workspace.

Include the workspace name and enough transaction context to identify the charge. Do not email card numbers or passwords.

State the workspace and your relationship to it. Identity and authority must be verified before a request can be acted on.

Link the relevant help guide or describe the task, announcement, meeting, notification, calendar, or administration workflow.

Before emailing, the help center may already have the exact workflow and next step.