Help / guide 09

Workspace export and deletion

Download a bounded business-data snapshot or separately request queued workspace deletion and provider cleanup.

For

Workspace administrators

  1. 01

    Export before a major change

    Administrators can download a versioned JSON snapshot of company-scoped business data. Secrets, credentials, access codes, and billing provider identifiers are excluded.

  2. 02

    Treat deletion as separate from cancellation

    Canceling a subscription does not delete workspace data. Workspace deletion must be requested from the administration danger zone.

  3. 03

    Allow the cleanup job to finish

    Deletion is queued and retryable. It cancels non-terminal Paddle subscriptions and deletes exclusively owned WorkOS users before the local company record; identities with another active workspace membership are preserved.

Related guides

Billing and cancellationAccount access